17 Jan

Restoring the radio functionality in your Chrysler vehicle after a loss of power or battery replacement requires retrieving the radio security code. This guide will lead you through the steps necessary to recover your Chrysler radio code and get your tunes back on track.

Understanding the Importance of the Radio Code

Your Chrysler radio is equipped with an anti-theft feature that locks the radio anytime it loses power. The purpose of this feature is to deter theft and protect your equipment. When the radio locks, it requires a specific code to be reactivated. This is often a series of numbers that is unique to your radio unit.

Step 1: Check Your Vehicle’s Documents

Before proceeding to other methods, it's vital to check your vehicle's documents. Often, the radio code may be found in the owner's manual or on a separate card or sticker that came with the documentation at the time of purchase. This code is usually a four to five-digit number. If you find the code, enter it into your radio as per the instructions in the owner's manual.

Step 2: Locate Your Radio’s Serial Number

If the code is not available in your vehicle's documentation, the next step is to locate your radio's serial number. The serial number is essential for retrieving the specific code for your radio and can be found on the radio unit itself, which will often require that the radio be removed from the dashboard. Depending on the model year of your vehicle, you may also find the serial number displayed on the radio screen by pressing a combination of radio preset buttons (commonly 1 and 6, or 2 and 6). Each Chrysler model may have a different combination to retrieve this number, so consulting your manual or a dealership may be necessary.

Step 3: Remove the Radio (If Required)

To physically retrieve the radio's serial number, it is often required to remove the radio from the dashboard. This typically requires using special radio removal tools or screwdrivers to carefully extract the radio without causing damage. Once the radio is out, record the serial number found on the label at the back or side of the unit. If you're not comfortable with removing the unit yourself, a professional can assist you with this process.

Step 4: Contact a Chrysler Dealership or Customer Service

With the radio's serial number in hand, your next step is to contact a Chrysler dealership or Chrysler customer service. The dealership will have access to the database containing all the radio codes corresponding to each serial number. They will likely request proof of ownership and potentially the vehicle's identification number (VIN) to ensure the security of your radio code. Once they've validated your information, they should be able to provide you with your unique radio code.

  • Expect to provide:
    • Radio serial number
    • Vehicle identification number (VIN)
    • Proof of ownership

Step 5: Retrieve Code Online or Through Third-Party Services

If you're unable to visit the dealership or would prefer to retrieve your code online, there are also third-party services that can provide you with your radio code. Some websites allow you to enter your radio serial number and, for a fee, will give you the corresponding radio code. It's crucial, however, to ensure these services are legitimate and reliable as to not fall victim to scams. Read reviews and verify the credibility of the website before making any transactions.

Step 6: Enter the Radio Code into Your Stereo

Now that you have your Chrysler radio code, it's time to enter it into your radio unit. Typically, you'll use the radio preset buttons to enter the code. Once the correct code is entered, your radio should unlock and become fully functional again. If the radio does not unlock after entering the code, double-check the code for accuracy and try again. Note that some radios may have a limit on the number of attempts you have to enter the correct code, after which the radio may lock-up temporarily as a security measure.

Step 7: Store Your Radio Code Securely

After successfully retrieving and entering your Chrysler radio code, it’s advisable to keep the code in a secure place. Save it in your records, or write it in your owner's manual to avoid going through the retrieval process again in the future.

Tips and Considerations

  • Keep Your Documentation Safe: Always store your vehicle's documentation in a safe place, including the radio code.
  • Prevent Unauthorized Access: Never share your Chrysler radio code with untrusted parties, as it is a crucial part of your vehicle’s security system.
  • Professional Assistance: If you're not confident in removing the radio or handling the technical aspects, consider hiring a professional to find the serial number and enter the code.
  • Time Limits on Attempts: Be wary of the limited number of attempts you have to enter your radio code correctly. If you exceed this limit, you may be locked out for a period of time, requiring you to wait before you can try again or to reset the radio system.


  • Incorrect Code Entered: If you enter the wrong code multiple times, your radio may lock you out for a certain period. Wait until the radio resets to attempt entry again.
  • Lost Code After Retrieval: If you lose your code after retrieving it, repeat the process to obtain it again or check with the service provider where you initially acquired the code.
  • Radio Still Not Working: If your radio isn't working after entering the correct code, there may be an issue with the radio itself or with the vehicle's electrical system. In such cases, seek professional assistance.


Retrieving your Chrysler radio code is a straightforward process that requires a bit of diligence. Whether through your vehicle documentation, contacting a dealership, or using a third-party service, there are multiple avenues available for you to regain access to your radio. Remember to keep your code safe to avoid any hassle in the future, and enjoy your Chrysler’s entertainment system to the fullest.

By following these instructions and tips closely, you should be able to successfully retrieve your Chrysler radio code and restore your radio's functionality. If at any point you feel uncertain or encounter issues, don't hesitate to reach out to a professional for assistance. Your radio code is a key to your vehicle's entertainment system, and with careful handling, you can unlock it whenever necessary.

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